They
are extremely customer-oriented and have been very, very good to us."
All
the people in their office are very helpful: they respond to our needs and
phone calls promptly. Product gets here on time or, if we request, early. When
we were developing a new product, S & S was very quick in sending prototypes.
If S & S is a '10', their closest competition is a '7'."
The
people at S&S Hinge work with you. They have a good history and understanding
of our usage. They've baled us out numerous times. S & S Hinge continually
works with our engineering staff to develop hinge designs that can be manufactured
without special tooling. As a result of their suggestions, we've condensed
variable dimensions into standardized sizes and spacings to create a family
of interchangeable parts. Needless to say, that has simplified our scheduling
and production and reduced our costs. S & S Hinge Company is a valued supplier
of ours. They give us the maximum value for the minimum cost."
At the S & S Hinge Company,
we have earned our reputation for providing the best customer
service in the continuous hinge industry.
Our
friendly customer service reps can offer competitive
pricing and prompt delivery
because our Lean Manufacturing processes drive out waste and drive down lead times. We provide free inventory
management services for our blanket order customers
and those requiring integrated supply and just-in-time deliveries.
We also offer free parts design and
development, free engineering
assistance, and free prototype
samples.
Here's what some of our customers say about our
service:
United
Welding Services, Inc. Jimmy Giddens
President
Van-Mor, Inc. Laura Suber
American
Van Equipment, Inc. Joseph Klish
Purchasing Agent
"When I think
of S & S Hinge, the first word that comes to my mind is 'service.'
[more]
"The
S & S Hinge Company is a good company to deal with: they have
a lot of integrity. [more]
"S & S Hinge
Company has a family-run, warm and friendly atmosphere, but
is also large and professional enough to supply our critical
demands. [more]
North America: 800-332-1227
Worldwide: 630-582-9500