| A capability provided to a customer at the right time at an appropriate price, as defined in each case by the customer. |
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The specific activities required to design, order, and provide a specific product, from concept to launch, order to delivery and raw materials into the hands of the customer. |
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The progressive achievement of tasks along the value stream so that a product proceeds from design to launch, order to delivery, and raw materials into the hands of the customer with no stoppages, scrap, or backflows. |
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A system of cascading production and delivery instructions from downstream to upstream activities in which nothing is produced by the upstream supplier until the downstream customer signals a need. The opposite of push. |
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The complete elimination of “muda” (Japanese for “waste”), so that all activities along a value stream create value. |